Who is sent to my house to do the work?
Paul is the man on the job, he will be the one coming to your home to complete works and discuss quotes. Sam is the lady behind the scenes doing all the administration – She will be the one you talk with via either phone or email to organise jobs, quotes, invoices etc.
How do I book an appointment?
By phoning or emailing Sam on: Ph: 3351 8397 or 0434 918 594 or Email: paul@thistlefixit.com . You can also contact us via the contact us pages on our website or via local search site tru local.
**Please note that we are not always around to answer your calls so please leave a message and we will get back to you as soon as we can.
Do you work weekends?
Our general operating hours are Mon to Fri 830 – 1700. (However, to meet the needs of customers particularly commercial properties, weekend and after hours work can be arranged with prior agreement.)
What level of service can I expect?
You can expect a genuine, great job at an affordable price!
We aim to provide a relaxed, approachable service allowing you to have a full understanding of what works are being undertaken and costings involved upfront.
How do we charge?
Either one of 2 ways:
Charge by the hour + materials: This is where we discuss a job and it is agreed and booked in and bill is organised at the end of completed works based on an hourly rate (inc of gst) + materials used.
Pre Done Quote: This is where we discuss a job and a quote is done in advance, you book in the works based on the quote price and it does not change regardless of time taken or materials purchased.
Being a handy man service we can only undertake jobs upto $3300 per individual job.
How do you pay?
We accept payment by cash, cheque or direct bank deposit. Payment to be received on day on completion of works unless an alternative option is discussed prior.
For Commerical Business Properities, Organisations or Real Estate Services we can organise invoice and payment system.
All completed works are issued with a Taxable Receipt/Invoice.
Can I get an estimate for my job?
Yes, we provide FREE quotes, just call or email Sam to discuss what you would like done and she will book in a time for Paul to come out and assess.
Who do you do work for?
- Local residences
- Local and small business & commercial properties
- Real Estate Agents
- Government Organisations
- Local Community Centres & not for profit organisations
- Body Corporates